Privacy Policy

1.     Introduction

iLOVESE16 takes your privacy seriously. We are committed to protecting your personal information. Data protection legislation, known as GDPR (General Data Protection Regulations) came into effect in May 2018. iLOVESE16.com already takes great care with your data and ensures that all your personal information is held securely, fairly, and only ever used for the purposes for which you have given us.

2.     iLOVESE16.com / I Love SE16

iLOVESE16 is a group of local residents, community groups & businesses in SE16 who have come together to create a network to help build a better SE16.

For the purposes of GDPR, to contact the data processor email help@ilovese16.com.

3.     Handling Information

Our principles of data use and privacy (this information may change as time progresses):

  • Your personal information will only be used to contact you, and for a purpose, that you would reasonably expect in accordance with this Policy
  • We will always act in good faith and with fairness

4.     Use of personal information

We will only process your personal information when we have:

  • Your express consent for us to do so;
  • a ‘Legitimate Interest’ to do so i.e. you contact us via our contact form

Cookies, Freshdesk, Mailchimp & Google analytics

How your information is stored

Mostly, this kind of generic information is kept digitally via our contact form & mailing list. These are kept secure using SLL encryption on all platforms.

You can always unsubscribe from emails any lists and request data held.

How long we will keep your information

3 years or until you request to be removed

5   Your data

We only ever capture data that you provide. If you ever feel the information we request is excessive, you have the clear option not to give this information. If you have any suggestions or questions please get in touch!

Sharing your information

We will not share your data, unless you have consented to share with specified parties.

How it’s stored

This information is stored digitally, We do not keep hard copies.

6   Website

Our website is hosted by a Siteground on European servers. A very highly trusted web hosting company. We also use Freshdesk as our contact form.

Siteground GDPR: https://www.siteground.com/blog/siteground-is-gdpr-compliant

7   Cookies

Cookies are an integral part of the whole internet, we are assuming your consent. However, you can always choose to remove or refuse them when accessing any website.

We use Google Analytics: Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated related to our website is used to create reports about the use of the website. Google stores this information.

8. Complaints and Feedback

If you believe your privacy rights have been violated, you may file a complaint with iLOVESE16 or with the ICO (Information Commissioner’s office) https://ico.org.uk.